fe777's Privacy Policy
Our complete and transparent policy on how your personal information is collected, stored, and kept secure.
Introduction & Purpose
fe777 is a trusted online gaming and sports betting platform committed to providing a safe and enjoyable gaming experience for users in Bangladesh. Ensuring the privacy and security of your personal information is an essential part of how we operate.
This Privacy Policy ("Policy") describes how fe777 collects your personal information, why it is collected, how it is used, when it is shared with third parties, and how your information is kept secure. This Policy applies to fe777's website, mobile platform, and all related services.
By using our platform, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please stop using our services and contact us at [email protected].
Important: This Privacy Policy applies only to individuals aged 21 and above. fe777 never knowingly collects information from minors.
What Information We Collect
fe777 collects various types of information to operate its services. The types of information are described in detail below:
2.1 Personal Information Provided Directly by You
When you register with fe777 or use our services, you voluntarily provide the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- Government-issued ID details required for identity verification
- Payment information — bKash, Nagad, Rocket, Upay, or bank account details
- User-chosen password
2.2 Automatically Collected Information
Certain information is collected automatically while you use our platform:
- IP address and device identifiers
- Browser type and operating system information
- Time spent on the site, pages visited, and click data
- Login times and session data
- Information collected through cookies and similar tracking technologies
2.3 Transaction & Gaming Information
Information generated as you use our services:
- Deposit and withdrawal history
- Detailed records of betting and gaming activity
- Bonus and promotion usage information
- Account balance and transaction history
Purpose of Using Information
fe777 uses collected information only for specific, legitimate, and transparent purposes. We process your information for the following reasons:
To create, verify, and maintain your account. For age verification (21+) and identity confirmation.
To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
To respond to your complaints and questions and resolve issues via 24/7 live chat and email.
To conduct security monitoring to prevent unauthorized access, fraud, and money laundering.
To analyze usage data in order to continuously improve our platform, gaming experience, and user interface.
To send important account updates, transaction confirmations, and responsible gaming information.
Information Sharing with Third Parties
fe777 does not sell or rent your personal information. However, information may be shared with third parties in the following limited circumstances:
4.1 Service Provider Partners
We work with trusted third parties that help us operate our services, such as payment processing companies, KYC verification services, and IT infrastructure support providers. All such partners operate under strict confidentiality agreements and may use your information only for specified purposes.
4.2 Legal Obligations
If required by law, a court order, or the direction of a competent authority, fe777 may be obliged to disclose relevant information. In such cases, we always disclose only the minimum information necessary.
4.3 Fraud Prevention
Information may be shared with relevant authorities in the interest of preventing financial fraud, money laundering, or other illegal activity.
4.4 Business Transfers
In the event of a full or partial merger, acquisition, or asset transfer of the company, user information may form part of the transferred assets. Even in such cases, the new controlling party will be required to comply with this Privacy Policy.
fe777 never sells your personal information to advertising agencies or marketing companies.
Cookies & Tracking Technologies
fe777 uses cookies and similar tracking technologies on its platform. These are small data files stored in your browser that help us improve site functionality and your experience.
5.1 Essential Cookies
These cookies are essential for the basic operation of the site, such as maintaining your login session and ensuring security. They cannot be disabled.
5.2 Functional Cookies
These cookies are used to remember your preferred language, layout, and other settings. This makes each visit easier and more personalized.
5.3 Analytics Cookies
These cookies are used to understand how users interact with our platform. The data collected through them is aggregated and anonymous.
You can control or disable cookies by changing your browser settings. However, please note that disabling certain cookies may affect some site functionality.
Data Security Measures
fe777 has implemented industry-standard technical and organizational measures to keep your personal information secure:
- SSL Encryption: All data transmitted between your browser and our servers is encrypted using SSL technology.
- Secure Data Storage: Your information is stored on secure, access-controlled servers.
- Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
- Two-Factor Authentication: Two-factor authentication is available on accounts for added security.
- Regular Security Audits: Our systems undergo regular security audits.
- Access Controls: Only authorized personnel can access information, and only to the minimum extent necessary.
Please note that transmitting information over the internet is never 100% secure. We take every reasonable measure to protect your data, and in the event of any data breach, we will promptly notify you and the relevant authorities.
Data Retention Period
fe777 does not retain your personal information for longer than necessary. Retention periods are determined based on the following:
- Account Information: For as long as your account is active, and for a defined period after account closure to meet legal obligations.
- Transaction Records: For as long as required in accordance with financial regulatory guidance and anti-money laundering laws.
- Analytics Data: Aggregated and anonymous analytics data may be retained for an extended period in the interest of improving services.
- Legal Claims Data: In the event of a legal dispute or claim, relevant information will be retained until the dispute is resolved.
After your account is closed, we securely delete your personal information from our archives, though some information may need to be retained for a defined period for legal reasons.
Your Rights
As a fe777 user, you have the following rights over your personal information:
You may request to view and receive a copy of the information we hold about you at any time.
If your information is inaccurate or incomplete, you may contact us to have it corrected.
In certain circumstances, you have the right to request that your personal information be deleted, except where legal obligations apply.
In certain cases, you have the right to object to the processing of your information.
You may request your information in a structured, commonly usable format.
In certain circumstances, you may request that the processing of your information be temporarily restricted.
To exercise any of the above rights, email [email protected]. We will verify your request and respond appropriately. In some cases, we may not be able to fulfill all requests due to legal obligations — the reason will be explained if so.
Protection of Minors
fe777's services are strictly for individuals aged 21 and above only. We do not knowingly collect information from minors, and we do not permit them to use our platform.
An age verification process is in place at the time of account registration. If we learn that information from a minor has been collected, that information will be deleted immediately and the associated account will be closed.
If you believe a minor is using our platform, please let us know at [email protected].
Policy Changes & Updates
fe777 may update this Privacy Policy from time to time. The Policy may be revised due to changes in services, new legal obligations, or technical improvements.
For significant changes, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- A notice will be displayed when you log in to the platform.
- The "Last Updated" date at the top of this page will change.
Continuing to use our platform after changes have been made means you agree to the updated policy. We recommend reviewing this policy regularly.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact the fe777 support team:
Email: [email protected]
Live Chat: Available 24/7 — support in Bengali and English
We are committed to responding to your privacy-related requests promptly and appropriately.
Play at fe777 with Complete Peace of Mind
Your information is secure, your experience is enjoyable.
Login Now